Parts and Services


Parts availability commitment:

• 95% immediate availability for stocked items

• Strive for 100% within 72 hours

Parts counter locations:

• Jeddah

• Riyadh

• Dammam

Country-wide parts delivery service.

State-of-the-art integrated parts inventory management systems

Manufacturer-backed remanufacturing/service exchange components

Service/maintenance and overhaul kits


Customer commitments:

• 99% first-time-fix

• 24 hour maximum wait for workshop booking

• 95% of jobs completed by originally-promised time

• 100% of jobs within final quoted price

All technicians trained to manufacturers' standards.

24/7 customer helpline:

Fully-equipped mobile service fleet

On-site support capability

After Sales Support

At ATEC, we are passionate about supporting customers.

With more than 100 technical and parts staff in our 4 main distribution hubs, 12 branches Kingdom-wide and fleet of 30 delivery and service vehicles, the assistance you need is a phone call away